We want you to be thrilled with your purchase from SVSFineJewelry.com and tell others to shop with us too! We offer a 14 day full refund from the date of delivery, on any in-stock purchase that shows no wear and all tags are attached. Simply give us a call within 14 days of receipt and we will happily exchange or refund your money, no questions asked! Please include the original or a copy of the receipt with any return. If your purchase does not fit properly we will make as many adjustments as necessary to ensure a proper fit. If for any reason you are not satisfied, you may be able to return your items for refund or site credit. Please read through the following information carefully before attempting to return or exchange your product. If you do not comply with store policies, we may not be able to process your return or exchange. Please note, if PayPal or SEZZLE financing was used for your payment option a 5% re-stocking fee will be added.