Lifetime Engagement Ring Warranty | SVS Fine Jewelry Long Island

Q: How is this different from the SVS Lifetime Diamond Upgrade Program?

Different programs. The Lifetime Warranty covers maintenance and minor diamond replacement on every engagement ring we sell. The Lifetime Diamond Upgrade Program is a trade-up benefit that lets you exchange your natural diamond center stone toward a larger or higher-quality natural diamond with 100% credit. The Upgrade Program applies only to natural diamond engagement rings and natural diamond studs; the Warranty applies to all engagement rings.

Long Island’s Lifetime Engagement Ring Warranty

Every engagement ring purchased at SVS Fine Jewelry — natural diamond, lab grown, or gemstone — is backed by our complimentary Lifetime Warranty, performed by SVS’s in-house master jewelers and honored nationwide through Preferred Jewelers International’s network of 125+ independent retailers. No fee, no purchase threshold, no expiration — just consistent, expert care for the ring at the center of your story.

Coverage includes lifetime cleaning and inspection, prong tightening, refinishing, one-time complimentary resizing, and round diamond replacement up to 0.20 ctw on natural mined or lab grown diamonds. To keep your warranty in good standing, bring your ring in to SVS — or any Preferred Jeweler nationwide — once every six months for inspection. We’ll send reminders 30 and 14 days before each visit is due.

SVS Lifetime Warranty Coverage

What’s Covered

Six pillars of coverage for the life of your engagement ring — performed by SVS’s in-house master jewelers and honored at any Preferred Jewelers International retailer nationwide.

Lifetime Cleaning & Inspection

Professional steam and ultrasonic cleaning paired with a thorough microscopic inspection to keep your ring brilliant and structurally sound. Recommended every six months to maintain warranty validity.

Prong Tightening & Re-Tipping

Minor re-tipping of 1–2 worn prongs to keep your center stone secure. If you notice snagging, a loose stone, or accidental impact, bring your ring in as soon as possible for inspection.

Refinishing & Polishing

Restoration of your ring’s original luster. Daily wear leaves micro-scratches; periodic refinishing returns the metal to its showroom finish. Rhodium plating on white gold may incur a separate charge.

Stone Tightening

Every six-month inspection includes a microscopic check for loose diamonds and side stones. Our Master Setter Oscar H. performs any necessary tightening in-house at our Oceanside bench.

Diamond Replacement up to 0.20 ctw

If you lose a round natural or lab grown diamond up to 0.20 carats and your warranty is in good standing, we replace it at no charge. Fancy cuts, fancy colors, and invisible-set rings are excluded.

One-Time Complimentary Resizing

After the initial fitting at purchase, a Preferred Jeweler will resize your ring one time at no charge — when the design allows. Eternity bands and invisible-set rings cannot be resized.

Honored Nationwide

Backed by Preferred Jewelers International

Preferred Jewelers International is an elite network of 125+ independent retailers across the United States — vetted for craftsmanship, integrity, and service. SVS Fine Jewelry is the Long Island member. The Preferred Warranty travels with you wherever life takes you next.

Included with Purchase

Every engagement ring purchased at SVS — in-store or online — is automatically enrolled in the Preferred Warranty. No fee, no opt-in.

Honored Anywhere

Recorded in the Preferred database and accessible at 125+ retailers nationwide. Move, travel, or send your ring — coverage follows the ring, not the zip code.

Six-Month Inspections

Bring your ring in to SVS or any Preferred Jeweler twice a year for cleaning, inspection, and database update. This keeps your coverage active for life.

Automatic Reminders

Preferred sends email reminders 30 and 14 days before each inspection is due — so your warranty never lapses by accident.

A note on service location. SVS performs warranty service on rings purchased at SVS Fine Jewelry. For rings purchased at another Preferred Jewelers retailer, your original retailer — or any other Preferred location near you — can perform covered service. Find a Preferred Jeweler near you, or call Preferred Headquarters at 1-888-998-8874 for assistance.

Warranty Scope

What’s Covered, What’s Not

The SVS Lifetime Warranty is broad — but it isn’t insurance, and it doesn’t cover every piece of jewelry. Here’s exactly what’s included and what isn’t.

Included

What the Warranty Covers

+ All engagement rings — natural diamond, lab grown, and gemstone — purchased at SVS in-store or online
+ Lifetime cleaning, inspection, prong tightening, refinishing, and stone tightening
+ Round diamond replacement up to 0.20 ctw (natural or lab grown)
+ One complimentary resizing after the initial purchase fitting
+ Nationwide service at any of 125+ Preferred Jewelers locations

Not Included

What the Warranty Doesn’t Cover

— Wedding bands, fashion jewelry, earrings, pendants, necklaces, and bracelets
— Loss, theft, or accidental damage — that’s what jewelry insurance is for
— Replacement of fancy-cut diamonds, fancy-color stones, or invisible-set rings
— Service work performed at non-Preferred jewelers (can void coverage)
— Transfer to another person — the warranty stays with the original purchaser

Looking for something the warranty doesn’t cover? The SVS Lifetime Diamond Upgrade Program is a separate trade-up benefit on natural diamond engagement rings and studs. Complimentary jewelry cleaning is available for any piece — not just engagement rings — for all SVS customers. For loss, theft, or damage, see our jewelry insurance partners.

The SVS Difference

Master Jewelers, In-House

The team that sold you the ring is the team that services it. Every warranty visit at SVS is handled by our own master craftsmen, in our own Oceanside workshop — not shipped out, not subcontracted.

Oscar H., Master Setter at SVS Fine Jewelry in Oceanside, Long Island — 25+ years of stone-setting experience, hand-servicing every engagement ring under the SVS Lifetime Warranty

SVS Fine Jewelry has been Long Island’s premier jewelry store since 2003 — a freestanding 4,000+ square foot showroom in Oceanside, locally owned, with master craftsmen on staff. Founder Sami V. Saatchi is a GIA Graduate Gemologist and tenth-generation jeweler. Jorge T., our Master Bench Jeweler, has more than twenty years at the bench. Oscar H., our Master Setter, brings twenty-five years of stone-setting expertise. Every warranty inspection, prong tightening, and refinish happens in-house, performed by the same team that sold you the ring.

Beyond the Lifetime Warranty, every SVS customer also has access to complimentary jewelry cleaning on any piece — not just engagement rings, not just warranty holders. Stop in anytime; no appointment required.

Protection Beyond the Warranty

Pair Your Warranty With Jewelry Insurance

The SVS Lifetime Warranty covers wear, maintenance, and minor diamond replacement — but it isn’t insurance. For loss, theft, and accidental damage, dedicated jewelry insurance fills the gap. Homeowners policies often cap jewelry coverage at $1,000–$2,500, exclude mysterious disappearance, and may not guarantee like-quality replacement. A standalone jewelry policy ensures your ring is restored to its original specifications.

SVS Fine Jewelry is not an insurance provider. We work with the trusted partners below so you can compare coverage on your own terms.

Embedded Coverage Partner

Zillion

Built for jewelry purchased through the Preferred Jewelers International network. Zillion offers $0-deductible coverage on loss, theft, accidental damage, and mysterious disappearance — worldwide. Because Zillion partners directly with SVS, claims are handled through us, so your ring is repaired or replaced by the team that originally built it.

Highlights: $0 deductible · No appraisal required · Worldwide coverage · Concierge claims handled through SVS

Get a Zillion Quote

Independent Specialist

Jewelers Mutual

One of North America’s oldest dedicated jewelry insurers — offering standalone policies built specifically for fine jewelry, separate from your homeowners coverage.

Highlights: Standalone policy not tied to a retailer · Worldwide coverage · Loss, theft, damage, mysterious disappearance, natural disasters · Inflation protection · No-deductible options available

Get a Jewelers Mutual Quote

Common Questions

Frequently Asked Questions

What does the SVS Lifetime Warranty cover, and is there a cost?

There is no fee, no purchase threshold, and no expiration. The warranty is automatically included with every engagement ring purchased at SVS Fine Jewelry — in-store or online. Coverage includes lifetime cleaning and microscopic inspection, prong tightening and minor re-tipping, refinishing and polishing, stone tightening, round diamond replacement up to 0.20 ctw (natural or lab grown), and one complimentary resizing after the initial fitting at purchase. Service is performed by our in-house master craftsmen at our Oceanside showroom and is honored at any of the 125+ Preferred Jewelers International retailers nationwide.

Which engagement rings are eligible?

All engagement rings purchased at SVS Fine Jewelry are eligible — natural diamond, lab grown diamond, and gemstone engagement rings, in-store or online. The warranty does not extend to wedding bands, fashion jewelry, earrings, pendants, necklaces, or bracelets. For non-engagement-ring pieces, SVS offers complimentary cleaning to all customers at our Oceanside showroom — no warranty required.

Why do I need to bring my ring in every six months — and what happens if I don’t?

Six-month inspections are required to keep your warranty valid. Each visit includes professional cleaning, a microscopic check of every stone and prong, and an update to the Preferred Jewelers database. Preferred sends automated email reminders 30 and 14 days before each inspection is due. If your ring isn’t inspected for an extended period and shows wear, your warranty may lapse — any necessary repairs to bring it back to warrantable condition would be at customer cost. Once restored, the warranty can be reinstated.

What if I lose my warranty registration card?

Not a problem. Any Preferred Jeweler — including SVS — can pull up your warranty record by your last name and warranty number. If you don’t remember your warranty number, call Preferred Headquarters at 1-888-998-8874 or use the Find Your Warranty tool on the Preferred Jewelers International website. SVS customers can also stop by our Oceanside showroom and we’ll look it up for you on the spot.

I purchased my ring at another Preferred Jewelers retailer. Can SVS service it?

SVS performs warranty service on rings purchased at SVS Fine Jewelry. For rings purchased at another Preferred Jewelers retailer, we recommend returning to your original retailer or visiting another Preferred location for service — this ensures consistent care from the team that originally built or sold your ring. We’re happy to help with warranty lookups and to direct you to the nearest service location. Call Preferred Headquarters at 1-888-998-8874 or use the Find a Retailer tool.

What if I move away from Long Island?

Your warranty travels with you. The Preferred Jewelers International network includes 125+ independent retailers across the United States, and your warranty record is accessible at any of them. Use the Find a Retailer tool to locate the closest Preferred Jeweler to your new home. If you can’t find one nearby, call Preferred Headquarters at 1-888-998-8874 and they’ll help you arrange service.

Does the warranty cover loss, theft, or damage?

No — the warranty covers maintenance and minor diamond replacement (round stones up to 0.20 ctw), but not loss, theft, mysterious disappearance, or accidental damage. Those situations require jewelry insurance. SVS works with Zillion and Jewelers Mutual as recommended insurance partners. We strongly recommend pairing your warranty with a dedicated jewelry insurance policy.

How is this different from the SVS Lifetime Diamond Upgrade Program?

Different programs serving different purposes. The Lifetime Warranty covers maintenance and minor diamond replacement on every engagement ring we sell — cleaning, inspection, prong tightening, refinishing. The Lifetime Diamond Upgrade Program is a trade-up benefit that lets you exchange your natural diamond center stone toward a larger or higher-quality natural diamond, with 100% credit on the original stone. The Upgrade Program applies only to natural diamond engagement rings and natural diamond studs; the Warranty applies to all engagement rings (natural, lab grown, and gemstone).

Long Island’s Premier Jewelry Store Since 2003

SVS Fine Jewelry services engagement ring clients from across Nassau County and Long Island — Oceanside, Rockville Centre, Long Beach, Lynbrook, Merrick, Bellmore, Garden City, Hewlett, Woodmere, Valley Stream, Wantagh, Seaford, Freeport, Island Park, and beyond. Family-owned since 2003, with GIA Graduate Gemologists and master jewelers on staff to care for your ring for life.

Where love sparkles, and every moment shines — protected for life.

Ready to schedule your six-month check-up? Book a warranty appointment at our Oceanside showroom, or call (516) 766-2614.